Practical techniques to help managers build relationships and establish rapport
Look inside: Essential Managers: Influencing People
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Introduction
Learn how to influence others by managing yourself and building good relationships. Influencing People teaches you how to gain other people's support by working towards mutual goals and appealing to their hearts and minds. It contains practical techniques for improving your confidence and presenting your ideas successfully, and gives you the tools to enable you to achieve co-operation from your team and senior managers. Power tips help you handle real-life situations and develop the skills you need to communicate effectively.
- Practical techniques show you how to build relationships and establish rapport
- Clear text and illustrations teach you how to present your ideas to individuals and to an audience
- Simple checklists enable you to recognise what motivates people and to reduce resistance in negotiations
- Accessible flow charts and diagrams explore different options for taking action and provide useful examples
Product details
Format: Paperback
ISBN: 9780751338430
Size: 124 x 177mm
Number of pages: 72
Publication date: 29 Aug 2002
Publisher: Dorling Kindersley
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